Talk:Amdocs
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[edit]| This edit request by an editor with a conflict of interest has now been answered. |
Hello, as part of my work for Beutler Ink on behalf of Amdocs, I have a few updates to propose for this article. Because of my conflict of interest, I will not make direct edits without explicit permission from volunteer editors.
- In the Infobox, I suggest removing the increase / decrease arrows.
- Reason: They require additional maintenance, have no context without the previous year's figures they're referring to, and could be misinterpreted as indicating an amount of increase or decrease.
- I've prepared a version of the Infobox without the arrows in the collapse box below
Infobox
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- In Expansion, change "Companies acquired in the early 2000s include DST Innovis,[3] XACCT Technologies,[4] Cramer Systems,[5] and Sigvalue.[6]" to "Companies acquired in the early 2000s include DST Innovis,[7] XACCT Technologies,[8] Cramer Systems,[9] Sigvalue,[10] and Canadian internet billing firm Solect.[11]
- Reason: Acquiring Solect was a significant milestone in the company's expansion into internet billing
- Add the following acquisitions to History: Astadia per Fierce-Network, and Teoco per St. Louis Business Journal, both in 2023.
- Reason: General update to recent history
- In Expansion, change "Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers[12] and built using Nvidia's AI foundry service, which runs on Microsoft Azure.[13]" to "Amdocs launched a generative AI framework in 2023 called amAIz, designed for telecommunications service providers[12] and built using Nvidia's AI foundry service, which runs on Microsoft Azure.[13] The company has experimented with using the platform to process customer service inquiries.[14]"
- Reason: adds additional context on what applications the company is using its generative AI to do.
- Remove the Companies acquired section
- Reason: This was recently added without sourcing. During article cleanup last year, editors felt it was more appropriate to include significant acquisitions as prose in History to avoid having a long list of them in the article.
References
- ^ "Amdocs Website". Amdocs.com. Retrieved 26 January 2013.
- ^ "Amdocs Limited FY 2024 Annual Report (Form 20-F)". U.S. Securities and Exchange Commission. 17 December 2024. pp. 46, F-6, F-7.
- ^ "DST Innovis sells for $238 million". Biz Journals. July 5, 2005. Retrieved April 29, 2020.
- ^ "Amdocs Buys Xacct". Light Reading. December 22, 2003. Retrieved March 11, 2024.
- ^ Willing, Nicole (July 19, 2006). "Amdocs Snaps Up Cramer". Light Reading. Retrieved April 29, 2020.
- ^ "Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. January 21, 2007. Retrieved April 29, 2020.
- ^ "DST Innovis sells for $238 million". Biz Journals. July 5, 2005. Retrieved April 29, 2020.
- ^ "Amdocs Buys Xacct". Light Reading. December 22, 2003. Retrieved March 11, 2024.
- ^ Willing, Nicole (July 19, 2006). "Amdocs Snaps Up Cramer". Light Reading. Retrieved April 29, 2020.
- ^ "Amdocs to buy Israel's SigValue for $85 mln-report". Reuters. January 21, 2007. Retrieved April 29, 2020.
- ^ "COMPANY NEWS; AMDOCS TO PURCHASE NET SOFTWARE COMPANY IN TORONTO". The New York Times. March 1, 2000. Retrieved May 5, 2025.
- ^ a b Morris, Anne (June 5, 2023). "Amdocs tempts telcos with generative AI support". Light Reading. Retrieved October 23, 2023.
- ^ a b Sbeglia Nin, Catherine (November 16, 2023). "Amdocs will use the Nvidia AI foundry service to build custom large language models for telcos". RCR Wireless News. Retrieved December 1, 2023.
- ^ Hardesty, Linda (May 8, 2024). "Amdocs, Nvidia train GenAI to save 30% on customer service costs". Fierce-Network. Retrieved May 5, 2025.
Please let me know if you have any feedback, and thank you for reviewing. Cheers, BINK Robin (talk) 17:21, 6 May 2025 (UTC)
Go ahead: I have reviewed these proposed changes and suggest that you go ahead and make the proposed changes to the page. Dahawk04 (talk) 22:56, 1 July 2025 (UTC)
- @Dahawk04: Thanks for reviewing! I've implemented the approved request. Please have a look and let me know if you have any questions. Cheers, BINK Robin (talk) 19:20, 9 July 2025 (UTC)
- Dahawk04 (talk) 21:53, 11 July 2025 (UTC)
- @Dahawk04: It turns out Amdocs acquired Teoco's service assurance business, not the entire company. A small omission on my part, and I think it would be good to correct. Is it okay if I do so? It's a minor edit, but I always want to make sure to get permission before making any direct edits because of my COI. Thanks! BINK Robin (talk) 21:35, 15 July 2025 (UTC)
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