Draft:ReSource Pro
Submission declined on 26 July 2025 by CNMall41 (talk).
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| Submission declined on 25 July 2025 by Qcne (talk). Your draft shows signs of having been generated by a large language model, such as ChatGPT. Their outputs usually have multiple issues that prevent them from meeting our guidelines on writing articles. These include: Declined by Qcne 11 days ago.
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| Submission declined on 10 July 2025 by Mcmatter (talk). This draft's references do not show that the subject qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are: Declined by Mcmatter 27 days ago.
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Comment: As a company, the draft must have sources that fall under WP:ORGCRIT to show notability. Most of them here are routine announcements. The only possible source that "may" be used is the Harvard case study but the link is broken so I was unable to review. CNMall41 (talk) 02:17, 26 July 2025 (UTC)
- Comment: Evidence of LLM-usage, as three sources contain ChatGPT source snippets. Please carefully read WP:LLM. qcne (talk) 21:02, 25 July 2025 (UTC)
- Comment: In accordance with the Wikimedia Foundation's Terms of Use, I disclose that I have been paid by my employer for my contributions to this article. Davidcatkap (talk) 01:28, 10 July 2025 (UTC)
ReSource Pro is a private American company that provides business process outsourcing (BPO) services to the insurance industry. Founded in 2003 and headquartered in New York City,[1] the company serves insurance carriers, managing general agents, and other insurance organizations primarily in North America and Europe.[2]
History
[edit]ReSource Pro was founded in 2003 by Matthew Bruno. Its CEO is Dan Epstein.
The company initially focused on back-office operations for insurance firms, opening its first international office in China.[3] As of 2025, ReSource Pro operates in locations worldwide, including Belgrad, China, and India.[4]
The company has undergone ownership changes, with DFW Capital Partners acquiring it in 2018, followed by Kelso & Company[5] becoming the primary investment partner in 2021.[6]
Since 2019, the company has expanded yearly through acquisitions that include consulting firms and technology providers in the insurance sector. These include:
- Oceanus Partners (2019)[7]
- Strategy Meets Action and Nolan Company(2020)[8]
- Insurance Licensing Services of America (2021)[9]
- MIS Insurance Services[10] and Tower (2022)[11]
- Helix (2023)[12]
- Lowry & Associates, Inc. (2024)[13]
- Propellint (2025)[14]
Operations
[edit]ReSource Pro provides outsourcing services across four main areas: operations optimization, technology services, staffing solutions, and consulting. The company operates offices across North America, Europe, and Asia, with operations in the United States, China, and India.
Partnerships
[edit]ReSource Pro partners with companies across the insurance ecosystem, including Vertafore,[15] NetVU,[16] Applied Client Network,[17] The Council of Insurance Agents and Brokers,[18] Intersure,[19] INSTANDA,[20] and Ascend.[21]
Recognition and awards
[edit]Academic recognition
[edit]In December 2011, Harvard Business School published a case study on ReSource Pro[22] examining the company's approach to talent management, corporate entrepreneurship, and cross-border service delivery as a BPO provider within the insurance industry.
Awards
[edit]ReSource Pro has appeared numerous times[23] on Inc. Magazine's Inc. 5000 list of fastest-growing companies[24] and has received multiple Globee Awards. In 2020 the company was recognized six times for leadership in customer service and employee management during the COVID-19 pandemic, with one Gold, three Silver and two Bronze Globees.[25]
In 2024 the company won a silver and a gold Globee for technology.[26]
External Links
[edit]See Also
[edit]References
[edit]- ^ "Inc Newsletters Power Partner Awards". Inc.com. Retrieved 23 July 2025.
- ^ "ReSource Pro Profile". Pitchbook. Retrieved 23 July 2025.
- ^ "Beating the back-office blues". The Rough Notes Company. Retrieved 23 July 2025.
- ^ "ReSource Pro Profile". Craft. Retrieved 23 July 2025.
- ^ "capital-partners-has-sold-resource-pro-to-kelso-company". Lincoln International. Retrieved 23 July 2025.
- ^ "Kelso Fund X Announces Investment in ResourcePro". Kelso Fund X. Kelso Fund. Retrieved 23 July 2025.
- ^ "ReSource Pro acquires Florida-based Oceanus Partners". Insurance Business. Insurance Business Information, US, Inc. Retrieved 23 July 2025.
- ^ "ReSource Pro Acquires 2 Insurance Consulting Firms: Strategy Meets Action, Nolan". Insurance Journal. 12 January 2021. Retrieved 23 July 2025.
- ^ "ReSource Pro buys Insurance Licensing Services of America". Electronic Payments International. 2 September 2021. Retrieved 23 July 2025.
- ^ "ReSource Pro acquires software solutions firm, MIS Insurance Services". Reinsurance News. 20 October 2022. Retrieved 23 July 2025.
- ^ "ReSource Pro Acquires Commercial Lines Technology Platform towerIQ". Insurance Journal. 30 June 2022.
- ^ "ReSource Pro snaps up Texas-based firm". Insurance Business. Retrieved 25 July 2025.
- ^ "ReSource Pro acquires Lowry & Associates to expand commercial P&C capabilities". Coverager. 4 September 2024. Retrieved 25 July 2025.
- ^ "ReSource Pro Acquisitions". Owler. Retrieved 23 July 2025.
- ^ "Vertafore Signs Up Seven More to Their Orange Partner Program". Insurance Edge. 15 December 2022. Retrieved 23 July 2025.
- ^ "ReSource Pro Begins Partnership with Vertafore's NetVU". Insurance NewsNet. Retrieved 23 July 2025.
- ^ "Sponsor Directory". Applied Client Network. Retrieved 23 July 2025.
- ^ "CIAB Welcomes 11 New Member Firms, 4 New Sponsor Partners". Council of Insurance Agents and Brokers. Retrieved 23 July 2025.
- ^ "Intersure Global Partners". Intersure. 10 August 2023. Retrieved 23 July 2025.
- ^ "INSTANDA and ReSource Pro Partner to Deliver Insurance Technology and Operations Solutions". INSTANDA. Retrieved 23 July 2025.
- ^ "Resource Pro Partners with Ascend to Launch 'Direct Bill Complete' Offering for Insurance Brokerages". Morningstar. Morningstar, Inc. Retrieved 23 July 2025.
- ^ "Harvard Business School HBS Case Collection - ReSource Pro". Harvard Business School. HBS Case Collection. Retrieved 23 July 2025.
- ^ "Handwritten Ad to Inc. 5000: ReSource Pro CEO Talks Growth, Change". Carrier Management.
- ^ "Inc. 5000 2024: Meet the Fastest-Growing Private Companies in America". Inc. Retrieved 23 July 2025.
- ^ "Globee® Business Awards". Globee Awards. 26 May 2023. Retrieved 23 July 2025.
- ^ "Globee Awards". Globee Awards. 20 June 2025. Retrieved 23 July 2025.
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