Draft:Evolving Systems
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Evolving Systems, Inc. is a telecommunications software company founded in 1985. It provides cloud-native platforms for subscriber lifecycle management, SIM logistics, service provisioning, and customer value management (CVM). Its software is used by communications service providers (CSPs) in more than 60 countries. Since 2022, the company has operated as part of the PartnerOne Capital group.
History
[edit]Evolving Systems began as a telecom software vendor focused on number management. Over time, it expanded into areas such as dealer network automation, real-time SIM activation, and loyalty-based customer engagement.
In October 2021, Evolving Systems agreed to sell its Activation, Customer Value Management, and Loyalty businesses to PartnerOne Capital for approximately US$40 million. The transaction was completed in January 2022.[1]
Products and Services
[edit]Evolving Systems offers modular platforms for telecom operators across multiple functional domains:
SIM and Number Management
[edit]- Total Number Management (TNM): A cloud-native solution that provides SIM inventory control, number assignment, automated recycling, and regulatory compliance.[2]
- SIM Logistics: Offers lifecycle visibility into warehousing and distribution to reduce waste and ensure operational compliance.[3]
Dealer and Sales Automation
[edit]- Smart Dealer: Digitizes dealer onboarding with biometric KYC, manages commission payments, and provides real-time sales analytics.[4]
Service Provisioning and Activation
[edit]- Dynamic SIM Allocation (DSA): Enables real-time SIM activation and device personalization at the point of first use across 3G, 4G, and 5G networks.[5]
- Tertio Service Activation (TSA): A provisioning platform used by CSPs to manage multi-vendor and multi-technology networks.[6]
Revenue and Mediation
[edit]- Evident Mediation: Consolidates usage data for converged billing and reconciliation. Supports post-merger integration and diverse monetization models.[7]
- Voucher Order Management System (VOMs): Provides centralized voucher creation, validation, and anti-fraud controls.[8]
Customer Engagement and Loyalty
[edit]- Evolution Platform: CVM suite for real-time targeting, segmentation, gamification, and loyalty programs.[9]
- Evolution Loyalty & Marketplace: Offers loyalty-based B2B2C marketplace capabilities, hyper-personalized offers, and ARPU optimization.[10]
Market and Clients
[edit]As of 2022, Evolving Systems reported working with over 100 telecommunications operators across five continents, including deployments with many of the world's largest mobile operator groups.[11]
The company is a member of TM Forum, supporting industry-wide adoption of open digital architecture and 5G readiness.[12]
Ownership
[edit]In January 2022, Evolving Systems became a portfolio company of PartnerOne Capital following the divestiture of key business units.[13] The company continues to operate independently under PartnerOne’s enterprise software portfolio.
See Also
[edit]- Telecommunications software
- Customer relationship management
- Service provisioning
- Subscriber identity module
- eSIM
- ^ "PartnerOne Completes the Acquisition of Evolving Systems" (Press release). GlobeNewswire. 5 January 2022. Retrieved 11 July 2025.
- ^ "Evolving Systems Showcases Cloud-Based Number Management at MWC Shanghai". Evolving Systems. 28 June 2025. Retrieved 11 July 2025.
- ^ "Evolving Systems Launches SIM Logistics Platform for Digital Telcos". Telecom Reseller. 14 August 2023. Retrieved 11 July 2025.
- ^ "Evolving Systems Launches Smart Dealer Platform". SalesTech Star. 21 July 2023. Retrieved 11 July 2025.
- ^ "Evolving Systems Brings Real-Time SIM Activation to Emerging Markets". FierceWireless. 23 March 2023. Retrieved 11 July 2025.
- ^ "Tertio Service Activation Streamlines Multi-Vendor Integrations". Evolving Systems. Retrieved 11 July 2025.
- ^ "Evident Mediation Suite for Telecom Revenue Optimization". Evolving Systems. Retrieved 11 July 2025.
- ^ "Evolving Systems Enhances Voucher Management for Telcos". Capacity Media. 12 February 2024. Retrieved 11 July 2025.
- ^ "Evolving Systems Launches Digital Customer Engagement Suite". Telecom Reseller. 14 September 2022. Retrieved 11 July 2025.
- ^ "Evolving Systems Launches Evolution Marketplace for Telcos". EIN Presswire. 8 February 2025. Retrieved 11 July 2025.
- ^ "PartnerOne Completes the Acquisition of Evolving Systems" (Press release). GlobeNewswire. 5 January 2022. Retrieved 11 July 2025.
- ^ "Evolving Systems Joins TM Forum to Strengthen Open Telecom Standards". Total Telecom. 10 October 2020. Retrieved 11 July 2025.
- ^ "PartnerOne Completes the Acquisition of Evolving Systems" (Press release). GlobeNewswire. 5 January 2022. Retrieved 11 July 2025.
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