Draft:Aisera

Aisera
Company type	Private
Industry	Enterprise software; Artificial intelligence
Founded	September 2017
Fate	Acquired by Automation Anywhere
Headquarters	Santa Clara, California, U.S.
Key people	Abhi Maheshwari (CEO)
Website	aisera.com

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Instructions · What links here · Aisera (talk: + · bio) · (log) · Copyvios report · reFill · Citation Bot · (Search: Google, Wikipedia) · Submitted 12 hours ago by Happy-Bob (talk: D · +) · Last edited 39 seconds ago by HitroMilanese

Submission declined on 1 October 2025 by Pythoncoder (talk).

This submission appears to read more like an advertisement than an entry in an encyclopedia. Encyclopedia articles need to be written from a neutral point of view, and should refer to a range of independent, reliable, published sources, not just to materials produced by the creator of the subject being discussed. This is important so that the article can meet Wikipedia's verifiability policy and the notability of the subject can be established. If you still feel that this subject is worthy of inclusion in Wikipedia, please rewrite your submission to comply with these policies.

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Declined by Pythoncoder 38 days ago. Last edited by HitroMilanese 39 seconds ago. Reviewer: Inform author.

This draft has been resubmitted and is currently awaiting re-review.

Aisera is an American artificial intelligence (AI) software company that developed agentic AI and self-service AI agents for enterprises such as IT, HR, and customer service.^[1] In November 2025, the company was acquired by Automation Anywhere.^[2]

History

Aisera was founded in September 2017 by Muddu Sudhakar (who served as its first CEO) and Christos Tryfonas.^[3] The company is headquartered in Santa Clara, California.

The company raised $20 million in a 2020 Series B round,^[4] $40 million in 2021,^[4] and $90 million in a Series D round in 2022, led by Goldman Sachs and Thoma Bravo.^[3]

In June 2024, Abhi Maheshwari, then CFO, was appointed interim CEO, replacing Sudhakar. Maheshwari was later confirmed as CEO.^[5]

Acquisition

On November 4, 2025, Automation Anywhere announced it had acquired Aisera. Automation Anywhere stated the acquisition was intended to combine its process automation platform with Aisera's conversational AI solutions.^[6]^[7]^[8]^[9]

Technology

Prior to its acquisition, Aisera's platform was based on agentic AI. It leveraged domain-specific large language models (LLMs) for enterprise functions, primarily ITSM, HR, and Customer Service.^[10]

Multi-agent systems were designed to be trained on an organization's internal data to understand context and automate multi-step workflows, such as fulfilling service requests or answering employee policy questions. The system functioned by integrating with existing enterprise software, including ServiceNow, Salesforce, and Workday.^[11]

References

^ "Aisera taps generative AI to process customer and employee service requests". SiliconANGLE. 2023-05-03. Retrieved 2025-11-07.
^ "Automation Anywhere Acquires Aisera to Advance the Autonomous Enterprise". Automation Today. 2025-11-04. Retrieved 2025-11-07.
^ ^a ^b Wiggers, Kyle (2022-08-03). "Aisera lands $90M to automate customer service requests with AI". TechCrunch. Retrieved 2025-11-07.
^ ^a ^b Wiggers, Kyle (2021-04-21). "Aisera raises $40M for its workflow automation platform". VentureBeat. Retrieved 2025-11-07.
^ "Leadership Transition: Embracing the Next Chapter of Growth". Aisera. 6 July 2024. Retrieved 2025-11-07.
^ "Automation Anywhere Acquires Aisera". Destination CRM. 2025-11-04. Retrieved 2025-11-07.
^ "Automation Anywhere Buying Aisera To Advance The Autonomous Enterprise Era". Pulse2.com. 2025-11-04. Retrieved 2025-11-07.
^ "Top Worktech News From the Week of November 7th: Updates from Automation Anywhere, Hitachi Vantara, Cognizant, and More". Solutions Review. 2025-11-07. Retrieved 2025-11-07.
^ "Automation Anywhere Acquires Aisera". CRM Magazine. 2025-11-04. Retrieved 2025-11-07.
^ "Aisera taps generative AI to process customer and employee service requests". SiliconANGLE. 2023-05-03. Retrieved 2025-11-07.
^ "Aisera Partner Bio | Workday". ventures.workday.com. Retrieved 2025-11-07.

[1] "Aisera taps generative AI to process customer and employee service requests". SiliconANGLE. 2023-05-03. Retrieved 2025-11-07.

[2] "Automation Anywhere Acquires Aisera to Advance the Autonomous Enterprise". Automation Today. 2025-11-04. Retrieved 2025-11-07.

[auto-3] Wiggers, Kyle (2022-08-03). "Aisera lands $90M to automate customer service requests with AI". TechCrunch. Retrieved 2025-11-07.

[auto1-4] Wiggers, Kyle (2021-04-21). "Aisera raises $40M for its workflow automation platform". VentureBeat. Retrieved 2025-11-07.

[5] "Leadership Transition: Embracing the Next Chapter of Growth". Aisera. 6 July 2024. Retrieved 2025-11-07.

[6] "Automation Anywhere Acquires Aisera". Destination CRM. 2025-11-04. Retrieved 2025-11-07.

[7] "Automation Anywhere Buying Aisera To Advance The Autonomous Enterprise Era". Pulse2.com. 2025-11-04. Retrieved 2025-11-07.

[8] "Top Worktech News From the Week of November 7th: Updates from Automation Anywhere, Hitachi Vantara, Cognizant, and More". Solutions Review. 2025-11-07. Retrieved 2025-11-07.

[9] "Automation Anywhere Acquires Aisera". CRM Magazine. 2025-11-04. Retrieved 2025-11-07.

[10] "Aisera taps generative AI to process customer and employee service requests". SiliconANGLE. 2023-05-03. Retrieved 2025-11-07.

[11] "Aisera Partner Bio | Workday". ventures.workday.com. Retrieved 2025-11-07.

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