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Normalization of deviance

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Normalization of deviance is a term used by the American sociologist Diane Vaughan to describe the process in which deviance from normal behavior becomes normalized in a corporate culture.[1] The original example cited by Vaughn was the events leading to the Challenger disaster, but the concept has also been applied to clinical practice in medicine[2] and aviation safety.[3][4]

References

  1. ^ Wilcutt, Terry; Bell, Hal (November 3, 2014). "The Cost of Silence: Normalization of Deviance and Groupthink" (PDF). Retrieved 2020-02-07.{{cite web}}: CS1 maint: url-status (link)
  2. ^ Price, Mary R.; Williams, Teresa C. (03 2018). "When Doing Wrong Feels So Right: Normalization of Deviance". Journal of Patient Safety. 14 (1): 1–2. doi:10.1097/PTS.0000000000000157. ISSN 1549-8425. PMID 25742063. {{cite journal}}: Check date values in: |date= (help)
  3. ^ Rosenkrans, Wayne (June 8, 2015). "Normalization of Deviance". Flight Safety Foundation. Retrieved 2020-02-07.{{cite web}}: CS1 maint: url-status (link)
  4. ^ Albright, James (January 2017). "Normalization of Deviance - SOPs are not a suggestion" (PDF). BSU Aviation.{{cite web}}: CS1 maint: url-status (link)

See also


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