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Network and service management taxonomy

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The network and service management taxonomy primarily serves as a classification system for research on the management of computer networks and services provided by computer networks. The taxonomy has been created and is being maintained by a joint effort of the Committee of Network Operations and Management (CNOM) or the Communications Society (COMSOC) of the Institute of Electrical and Electronics Engineers (IEEE) and the Working Group 6.6 of the International Federation of Information Processing (IFIP).

Category #1: Network Management

The first category called "Network Management" addresses the following question: What kind of network is being managed?

Category #2: Service Management

The second category called "Service Management" addresses the following question: What kind of service is being managed?

Category #3: Business Management

The third category called "Business Management" addresses the following question: How does management relate to business aspects?

  • Economic aspects
  • Multi-stakeholder aspects
  • Service level agreements
  • Lifecycle aspects
  • Process and workflow aspects
  • Legal perspective
  • Regulatory perspective
  • Privacy aspects

Category #4: Functional Areas

The fourth category "Functional Areas" addresses the following question: Which functional areas are covered? The functional areas originated from the ISO Telecommunications Management Network model and framework for network management.

Category #5: Management Paradigms

The fifth category "Management Paradigms" addresses the following question: Which paradigm is used to achieve network and service management?

Category #6: Technologies

The sixth category "Technologies" addresses the following question: Which technologies are used in the management process?

Category #7: Methods

The seventh category "Methods" addresses the following question: What are the methods used to address the management problem?

See also