Tracking software
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Tracking software is software that has the ability to record and track actions a person makes on a computer. One example is a cookie.
For example, if a user wants to check their email, tracking software will record it. The same concept can apply to chat, instant messages, web sites visited, keystrokes typed and so on.
Who uses tracking software?
Because there are multiple categories for using tracking software, it can be too numerous to mention. However, the two primary types would be, parents that want to be certain their children are not involved with inappropriate web activity, and employers that need to track the activities that occur on workstations within their organization.