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WorldTracer

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World Tracer is a SITA / IATA service provided for the tracking of lost or delayed baggage. It has been in operation for many years and used by many airlines, such as Qantas, Lufthansa and Emirates. The system also allows for the rapid determination of mishandled baggage.

The WorldTracer service operates globally and can exchange information with each of the current 2200+ member airports. It tracks and follows luggage for up to 100 days and it collaborates with other similar services. The WorldTracer internet interface allows passengers to track their bags by entering a transaction number.

Whenever a baggage is found without an owner, it can be registered as an on-hand baggage. It is then automatically matched with various missing-baggage files (called AHLs) all over the world. Whenever an on-hand gets a likely match, the station that has registered the missing baggage receives an alert. The bag is matched based on the baggage's routing number, tag number, passenger's surname, type of baggage, and content. When a handling agent finds an on-hand which matches one of their AHLs, he/she can request the on-hand by sending a message to the station that registered the on-hand baggage.

The format of the tracking number is AAABBNNNNN, where AAA is the airport's IATA-Code, BB is the airline's IATA-Code, and NNNNN is a 5 digit tracking number. For example, the tracking number PHLDL19676 is from Philadelphia International Airport, flew on Delta Airlines, and has the tracking number of 19676.

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