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Logical Framework Approach

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     RAHUL ACHARYA

Mobile: +97339517629. E mail  : Rahulacharyainfo@gmail.com Bahrain Manama

CAREER OBJECTIVE

To be a value based professional in the corporate world with a determination to ¬¬¬¬¬perform better and to hold the values of integrity, ethics and professionalism as the ground rules to excel in the career. PROFESSIONAL SUMMARY 

Highly experienced Sales and Service Engineer with strong background in      software/hardware computer repair (field and lab) and IT network system administration. Qualified for the following

• Deliver on line and on site product demonstrations (as required or requested). Travel, as needed, to industry events, prospect and partner sites Develop product training material. • Additional responsibilities include providing on-site support, handling Technical Presentations at trade shows and conferences; and ensuring proactive • Communications with customers of ensure customer satisfaction. • Troubleshooting, analyzing and repairing problems of computer elements such • Desktop laptops and various components/peripherals of an IT network. • Performing computer installation and operating system configuration in designated networks. • Proficient in LAN, WAN, and network installation, monitor, and programming. . 



            WORK EXPERIENCE

 Sales and Service Engineer at Computer Park, India 

      From March 2010- April 2013

Performance Summary • Attend pre-sales client meetings and presentations with account representatives. • Determine scope and develop proposals. • Identify client requirements: (technical requirements, client infrastructure, configuration, and requirements), technical design • (Including solution configurations and diagrams) and planning phases of the sales cycle utilizing cisco products and partners.

• Work with Services Group to ensure successful delivery of solutions to customers Installed, repaired, maintained, and upgraded desktop and notebook computers; performed maintenance on printers. • Participated in on-site training sessions. • Attended IT forums, conferences, and networking events.

 Sales and Service Engineer at Sky Line Computers, India from Feb 2009- Jan 2010 Performance Summary • Provide the implementation team with all necessary documentation for the successful completion of the project (including solution configurations and diagrams).Provide pre-sales support for new and existing customers • Monitored and Performed customer services on different firms’ departments and resolved hardware and software technical problems in the system elements after detailed analysis, including computer failures and software malfunctioning • Administered IT systems of firms and made recommendations to senior managers regarding hardware replacements, upgrades and new installations required. • Maintained records of hardware issues, performance and supplies. KEY SKILLS & STRENGHTS • Customer service oriented: Ability to serve and communicate with different types of customers efficiently. • Effective time management – Can solve complex system problems in minimum time • Managing and Maintaining the Servers, PC’s, Routers and Switches. • Configuring, Managing and Maintaining Networking Equipments. • Network processing, centralized and distributive network connection • Installing, configuring and administering network technologies • Installed and configured workstations for IP/IPX based LAN • Installed and configured DHCP Client/Server • Implemented HP-Open view for network management • Monitoring servers using BMC patrol Express • Backup Management, Reporting and Recovery • Disaster Recovery • Virus Protection and Eradication • Maintenance of MS Exchange Environment TECHNICAL SKILLS: COMPUTER HARDWARE AND SOFTWARE • Operating Systems – Win XP, 7, 8, NT, 2013, OS X and Linux-based OS. • Microsoft Office suites – 2003/2007/2010, QuickBooks and Tally 9. • MS Exchange, Antivirus and firewall. • Various types of PC hardware such as, Apple/Mac, Dell, HP and Toshiba. EDUCATIONAL QUALIFICATION • Awarded Diploma in Professional Diploma in Network Engineering, CCNA CCNP,NNP,MCSE,REDHAT, (2years) from Keltron REC. 2010-2012. • Diploma in Computer Hardware Networking from Corona Microsoft Academy 2007 - 2009.

PERSONAL PROFILE Name  : Rahul SomanAcharya. Date of Birth  : 07-08-1989. Sex  : Male. Nationality  : Indian. Religion & Caste  : Hindu,Vishwa Brahmin. Marital Status  : Single. Languages Known  : English, Hindi, Tamil, and Malayalam. Mobile Phone No.  : +97339517629. E-Mail Id  : Rahulacharyainfo@gmail.com Permanent Address  : Rahul Nivas, Thrikodithanam P.O 

     Changanacherry, India.


I hereby declare that all the information given above is true and correct to the best of my knowledge and belief. Rahul Soman Acharya

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