Front and back office application
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A front office application is any software that has a direct relation to customers.[1] In turn, a back office application has no such direct relation.[2]
Examples
The software enabling the customer to order a product from a company is considered a front office application. If a salesperson is typing the order into the application, it is still considered a front office application even though the customer is not directly interacting with the software.[1]
If the company uses different software to order the product from a manufacturer, it is considered a back office application.[2]
References
- ^ a b "front office application Definition". PCMag. Retrieved 16 November 2013.
- ^ a b "back office application Definition". PCMag. Retrieved 16 November 2013.
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