Remote call forwarding
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In telecommunication, a remote call forwarding is a service feature that allows calls coming to a remote call forwarding number to be automatically forwarded to any answering location designated by the call receiver.
Customers may have a remote-forwarding telephone number in a central switching office without having any other local telephone service in that office.
One common purpose for this service is to enable customers to retain their telephone number when they move to a location serviced by a different telephone exchange. The service is useful for business customers with widely-advertised numbers which appear on headed paper, vehicles and various marketing literature. When customers ring, their calls are seamlessly forwarded to the new location.
An alternative to RCF is Caller Redirect whereby callers simply hear an intercept message notifying them that the number has changed.
References
This article incorporates public domain material from Federal Standard 1037C. General Services Administration. Archived from the original on 2022-01-22.
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