Concursive
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Concursive, until October 2007 named Centric CRM, is a partially open source software company located in Norfolk, Virginia that offers the ConcourseSuite product, a customer relationship management application, and ConcourseConnect, a social software application, both based on Java/J2EE. Concursive supplies products under a software as a service (SaaS) model or a license model.
The company was founded in 2000. It competes with major CRM vendors such as Salesforce.com, RightNow Technologies and Oracle’s Siebel.[1]
Related companies
Concursive is privately held. Intel Capital, the venture capital branch of Intel Corporation, is an investor.[2] IBM is a partner.[3][4] In August 2007, the company announced a partnership with Loopfuse, a company that provides software to track and rate the activity of customers online, useful in scoring sales leads and rating / segmenting prospects.[5]
Open source
In June 2007, the Open Source Initiative (OSI) president, Michael Tiemann announced plans to crack down on software vendors that claim to be open source without using an OSI-approved license. Although Concursive described their CRM product as "open source", as of July 2007 it was not certified as such by the OSI.[6] However, Concursive quickly announced that they were releasing their Team Elements software components under Larry Rosen's Open Software License.[7]
Product / marketing
In October 2007 the company released a new version of their CRM product with improved support for third party developers including a JSR 168 plug-in architecture.[8] The company changed its name to "Concursive" and its product name to "ConcourseSuite" on 12 December 2007 to better reflect the scope, which goes beyond traditional CRM in supporting collaborative web-based applications.[9]
ConcourseSuite (formally CentricCRM)
Starting in November 2007, the company started offering one-year free CRM trials of their software to small enterprises, extending the free trial offer in August 2008 to enterprises with up to 100 users in an attempt to expand market share.[10][11]
ConcourseConnect
On March 27, 2009, the company released the ConcourseConnect product and made an open invitation for community members to help refine the software, through a blog post from Concursive's Chief Architect, Matt Rajkowski.[12]
See also
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References
- ^ "Concursive Launches CRM and Software as a Service Price War" MSPmentor.net
- ^ "Concursive website"
- ^ "IBM Business Partner Centric CRM chooses new IBM DB2 9 Data Server over the competition to provide its industry-leading CRM application to companies of all sizes" IBM 21-Nov-2006
- ^ "Concursive ConcourseSuite" IBM Sep 22, 2008
- ^ "Loopfuse integrates open-source demand generation into CentricCRM" cnet news August 22, 2007
- ^ "Centric CRM and SocialText respond to open source hard line" CBR online 26 June 2007
- ^ "CentricCRM to go open source next week" cnet news June 22, 2007
- ^ "CentricCRM to Update Open Source CRM Package" Linux Insider 09/11/07
- ^ "Centric CRM Changes Name to Concursive" eWeek.com 2007-12-13
- ^ "CRM for Free? Concursive Gives It Away for a Year" destinationCRM.com Aug 28, 2008
- ^ "365 days of free CRM: Concursive’s appeal to SMBs" InsideCRM August 20, 2008
- ^ "ConcourseConnect blog asking for help". ConcourseConnect blog Mar 27, 2009