InnoPath Software
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| Company type | Private |
|---|---|
| Industry | Device management software |
| Founded |  Sunnyvale, California, USA (2003) |
| Headquarters | United States  |
| Website | www.innopath.com |
InnoPath Software is a software company that provides mobile device management technology to wireless operators and mobile device manufacturers. The technology enables operators to remotely connect, configure, troubleshoot and secure end-user mobile devices.
History
InnoPath was founded in 1999 as DoOnGo Technologies. It relaunched in 2003 as InnoPath with FOTA deployments in Japan, soon spreading to Tier 1 operators in North America. In fact, InnoPath was the first company to deploy FOTA commercially. Today, the focus is more on mobile device management. InnoPath is a founding member of the Open Mobile Alliance and part of the OMA Device Management Working Group, and through these associations has donated more than 70 submissions of proprietary source code. InnoPath is also a member/participant of the following industry organizations: LiMo Foundation, CTIA, GSMA, the Wireless Informatics Forum, WiMAX Forum, and the Symbian Foundation.
Locations
InnoPath is headquartered in Sunnyvale, California, USA, with international offices worldwide, including Nacka, Sweden; Beijing, China; Richmond, Surrey, United Kingdom; Tokyo, Japan; and Seoul, Korea.
Management
John Fazio - President & Chief Executive Officer
Greg Walker - Chief Financial Officer
Dr. Tom London - Chief Technology Officer
Adrian Chan - Vice President, Engineering
David Ginsburg - Vice President, Marketing
Terry Hartsfield - Vice President, Global Operations
Eric King - Vice President, Business Development
Jeff Pool - Vice President, Sales, Americas
Shinichi Sawai - Vice President, Sales, Japan & President, InnoPath Japan
Fooming Hoh - Vice President, Sales, APAC
Mark Banfield - Managing Director, Sales, EMEA
Products
InnoPath device management clients have been deployed on over 170 million devices worldwide by manufacturers including Samsung, Nokia, LG and Pantech. InnoPath servers have been deployed internationally at Tier 1 operators including AT&T, China Unicom, KDDI, T-Mobile, Verizon and more.
InnoPath calls their MDM-enabled customer care ActiveCare, relying on an end-to-end set of capabilities between their server and client product lines that supports both native clients as well as client capabilities that may be loaded onto a phone already in the hand of the customer. ActiveCare provides the operator with a tool where they can provision, update, troubleshoot, correct, and secure the phone over-the-air. This capability reduces operational expenses, enhances device usability, and ultimately results in a better customer experience through first time problem resolution.