Common-use self-service
Common Use Self Service or CUSS is a shared kiosk offering check-in facilities to passengers without the need of groud staff. The CUSS can be used by several participating airlines in a single terminal.
Benefits
Passengers
Passengers can enjoy easier and faster passage through the airport, due to less queues. Furthermore, CUSS kiosks can be placed all over the airport, ranging from car parks to transit areas, thus cutting down airport crowds.
Airline & Arports
Economically, CUSS reduces the cost for hiring ground staff to carry out manual check-in. With the introduction of CUSS, the check-in zone in the airport can be cutted down for more retail outlets, or entertainment facilities. Based on IATA studies, 40% market penetration of self-service check-in will save $US1 billion per year.