Serviceability (computer)

For other uses, see Serviceability.

In software engineering and hardware engineering, serviceability is also known as supportability, and is one of the -ilities or aspects. It refers to the ability of technical support personnel to debug or perform root cause analysis in pursuit of solving a problem with a product. Examples of features facilitating serviceability include:

• Documentation
• Support desk notification of exceptional events (e.g., by electronic mail or by sending text to a pager)
• Logging of critical state, such as
  • Execution path and/or local and global variables
  • Procedure entry and exit, optionally with incoming and return variable values
  • Exception block entry, optionally with local state
• "Graceful degradation" planning, in which the application is designed to help the user to recover from exceptional events without intervention by technical support staff

So to sum up, supportability is highly supported by julz even though he is highly homosexual. yo.