Draft:IntelliSource
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| Company type | Private |
|---|---|
| Industry | Business Consulting & Services |
| Founded | 1999 |
| Founder | Robyn Donahue |
| Headquarters | Denver, Colorado, U.S. |
Key people | Jake Donahue (CEO/President), Mark Silvius (Senior Vice President) |
| Website | intellisource |
IntelliSource, LLC is a provider of business process and outsourcing solutions, founded in 1999 by Robyn Donahue and headquartered in Denver, Colorado. The company specializes in Business Process Outsourcing (BPO), Recruitment Process Outsourcing (RPO), and Total Talent Management, offering customized solutions to improve efficiency and allow clients to focus on their core business strategies. IntelliSource also supports digital transformation initiatives through AI-driven solutions and workforce analytics.
History
Over the years, IntelliSource has expanded its operations and service offerings across the United States and internationally.
By 2005, the company had expanded its BPO services to include broader operational support across multiple industries. In 2011, it opened a regional office in Reno, Nevada to support West Coast operations, followed by an East Coast expansion in 2014.
In 2017, the company adjusted its service offerings in response to changes in technology, shifting economic conditions, and changing compliance standards. During the COVID-19 pandemic in 2020, IntelliSource implemented remote work solutions and supported clients in essential sectors. The company also adopted hybrid workforce models to enhance flexibility.
Today, IntelliSource operates nationwide and has extended its outsourcing services to global markets, expanding its capabilities by integrating new and evolving technologies, including artificial intelligence (AI) and automation.
Services
IntelliSource provides outsourcing services related to business operations, recruitment, and workforce management. Its offerings include:
Business Process Outsourcing (BPO)
The company delivers BPO services that involve outsourcing and managing specific business functions or departments across a range of industries. IntelliSource's approach includes process improvement, workforce development, and the use of data analytics to support operational goals.
Recruitment Process Outsourcing (RPO)
IntelliSource manages recruitment functions on behalf of client organizations. Services include sourcing, screening, interviewing, and coordinating pre-employment processes. Clients retain control over final hiring decisions. The company also supports recruitment marketing, talent acquisition strategies, and diversity, equity, and inclusion (DEI) initiatives.
Total Talent Management
This service is designed to support organizations in sourcing, hiring, and managing workforce needs at scale.
Key components of this service include:
Executive Search: Recruitment for senior and executive-level roles, including C-suite positions such as CEO, CFO, and CTO.
Contingent Workforce: Provides temporary or project-based staffing solutions, including staff augmentation and temp-to-hire models.
Direct Hire: Permanent placement services for full-time roles.
IntelliSource (IS) Accelerator
The IS Accelerator division provides outsourcing for organizations undergoing growth or operational changes. It supports initiatives such as new product launches, facility openings, and market entry. This service integrates AI-powered tools and predictive analytics to streamline transitions.
The division operates through three phases:
Ignite: Business assessment and planning.
Amplify: Operational optimization.
Expand: Support for business growth and scaling.
Recognition
IntelliSource was included in Newsweek Magazine’s America’s Greatest Workplaces lists in 2024 and 2025. In 2025, it was also named in Newsweek’s specialized lists for America’s Greatest Workplaces for Inclusion and Diversity and America’s Greatest Workplaces for Parents and Families. Additionally, IntelliSource has been recognized multiple times by ColoradoBiz Magazine as the Best Staffing, Recruiting, and Executive Search Firm.