IRS Direct File
This sandbox is in the article namespace. Either move this page into your userspace, or remove the {{User sandbox}} template.
 | |
| Founded | 2024 |
|---|---|
| Area served | People filing taxes in the U.S. |
| Owner | Internal Revenue Service (IRS) |
| Services | Tax filing service |
| URL | directfile |
| Commercial | No |
Direct File is a free, online government service allowing eligible taxpayers to file their federal tax returns directly to the Internal Revenue Service (IRS). Direct File was designed to be guided, multi-lingual, interview-based, and accessible to taxpayers who have a variety of attitudes, aptitudes, abilities, and access needs.[1]
Background
During the 2021 tax filing season, the two most used tax-filing software programs (TurboTax and H&R Block) no longer participated in the Free File Program after the companies deliberately hid the free option from taxpayers.[2] Through the program commercial tax software companies in the Free File Alliance offer a free filing option to eligible U.S. taxpayers. In early 2022, because the two largest members of the Free File Alliance no longer provided free support to taxpayers through the program, there were renewed calls for the IRS to develop and offer their own free tax-filing option that was simple and easy to use and laid the groundwork for other modernization efforts for taxpayers.[3]
In 2022, President Joe Biden signed into law the Inflation Reduction Act, which included a call for the IRS to study and report on costs and feasibility of launching a free, government-run electronic tax filing program.[4] In May 2023, the IRS delivered the report to Congress outlining the feasibility of the potential free filing system.[5] Following the report, the U.S. Department of the Treasury directing for a limited IRS pilot to further test the concept.[6] Starting in the tax-filing season 2024, the IRS announced the launch of the Direct File pilot.[7][8] The initial pilot was developed with support from technology teams within the federal government, U.S. Digital Service and 18F, as well as additional private-sector teams working alongside IRS and Treasury staff.[9]
Overview
The Direct File pilot program launched in the tax-filing season of 2024, allowing eligible taxpayers from participating states to file their taxes for free.[7][8] The team launched the 2024 pilot in phases that allowed the team to start small to get it right before scaling to more taxpayers.[8] From an invitation to all states through the Federation of Tax Administrators, 12 states opted into participating in the initial pilot and to explore the integration with Direct File.[10]
Direct File was designed to be guided, multi-lingual in both English and Spanish, mobile-first, interview-based, and accessible to taxpayers who have a variety of attitudes, aptitudes, abilities, and access needs.[1] Throughout the experience, taxpayers were also given the option to talk with an IRS customer support representative, view the math behind the refund or liability, access other IRS tax resources, and be guided to file their State tax return.[11] Over the course of the 2024 pilot, more than 3 million taxpayers checked to see if they were eligible, and over 140 thousand taxpayers submitted accepted returns.[1] Taxpayers who used the pilot received over $90 million in refunds, and $35 million in balances due.
Because of the success of the pilot, IRS and Treasury moved to make the program permanent.[12] In the 2025 tax filing season, Direct File was available in 24 states and also expanded the number of tax situations it supported to better meet the needs of taxpayers, include additional tax credits such as the child and dependent care credit, saver's credit, and the elderly and disabled credit on top of the existing earned-income credit and child tax credit.[13]
Reception and Impact
From post filing surveys, taxpayers rated their experience using Direct File as " excellent" or "above average" and 86% stated it increased their trust in the IRS.[14] Additional research indicated that Direct File could save a taxpayer an average of $160 in filing fees, totalling $11 billion in fees and time costs annually.[15]
Under the second Trump administration
During the Senate confirmation hearing, Treasury Secretary Scott Bessent stated he supported Direct File during the 2025 filing season but did not commit to the long-term future of the program.[16] During the hearing, he stated "I will commit that for this tax season...Direct File will be operative.”[16]
On February 2025, Senator Ron Wyden announced that DOGE was at the IRS; an email was sent to the agency beforehand, asking officers to identify all "non-essential" contracts for termination.[17] Later that month, Elon Musk tweeted "deleted" in reference to a tweet about the Direct File program.[18] At the same time, DOGE leaders have discussed creating a mobile app that allows people to file their taxes.[19]
The 2025 budget reconciliation bill led by Trump and Congressional Republicans includes the elimination of Direct File.[20] Both of the technical teams that helped develop Direct File with IRS have been eliminated or greatly reduced in capacity by DOGE efforts.[21]
A tax expert stated "Ending Direct File is another gift from this administration to large corporations, this time to the multibillion-dollar tax prep industry that profits from you filing your taxes."[15]
The remaining IRS Direct File staff released most of the codebase on Direct File's Github hoping it would allow organizations, states, administrations, and international community build and contribute to the IRS work.[22] Open sourcing the code "is just good government" stated Merici Vinton, one of the leaders of the work.[22]
See also
- Free File
- Free File Alliance
- Internal Revenue Service
- U.S. Department of Treasury
- U.S. Digital Service
- 18F
References
- ^ a b c "IRS Direct File Pilot Program Filing Season 2024 After Action Report" (PDF). Department of Treasury, Internal Revenue Service. Publication 5969 (5-2024) Catalog Number 94963W. May 3, 2024.
- ^ Kiel, Justin Elliott,Paul (2019-05-02). "TurboTax and H&R Block Saw Free Tax Filing as a Threat — and Gutted It". ProPublica. Retrieved 2025-06-17.
{{cite web}}: CS1 maint: multiple names: authors list (link) - ^ Matthews, Dylan (2021-08-13). "The IRS has a big opportunity to fix the way Americans file taxes". Vox. Retrieved 2025-06-17.
- ^ Kiel, Justin Elliott,Paul (2022-08-16). "Inflation Reduction Act Will Require the IRS to Study Free Tax Filing Options". ProPublica. Retrieved 2025-06-17.
{{cite web}}: CS1 maint: multiple names: authors list (link) - ^ Jones, John Hewitt (2023-06-28). "IRS advisory committee calls on agency to assess public awareness of existing free file tools". FedScoop. Retrieved 2025-06-17.
- ^ Kiel, Paul (2023-05-17). "The IRS Tiptoes Into Offering Free Online Tax Filing — and Possible Competition With TurboTax". ProPublica. Retrieved 2025-06-17.
- ^ a b "The IRS is launching a direct file pilot program for the 2024 tax season — here is how it will work". AP News. 2024-01-29. Retrieved 2025-06-17.
- ^ a b c Carrns, Ann (2024-01-05). "I.R.S. to Begin Trial of Its Own Free Tax-Filing System". The New York Times. ISSN 0362-4331. Retrieved 2025-06-17.
- ^ Heckman, Jory (2024-05-30). "IRS makes Direct File permanent option to file taxes online, invites all states to opt in". federalnewsnetwork.com. Retrieved 2025-06-17.
- ^ Wood, Colin (2023-07-27). "IRS invites states to free e-filing pilot project". StateScoop. Retrieved 2025-06-17.
- ^ Lobosco, Katie (2024-01-25). "IRS set to launch its free tax filing pilot program. Here's how it will work | CNN Politics". CNN. Retrieved 2025-06-17.
- ^ mbracken (2024-05-30). "IRS makes Direct File permanent, with plans for expansion". FedScoop. Retrieved 2025-06-17.
- ^ "IRS Direct File set to expand availability in a dozen new states and cover wider range of tax situations for the 2025 tax filing season | Internal Revenue Service". www.irs.gov. Retrieved 2025-06-17.
- ^ "The battle over Direct File and the future of free public tax filing". Brookings. Retrieved 2025-06-17.
- ^ a b "Ending Direct File Program is a Gift to the Tax-Prep Industry That Will Cost Taxpayers Time and Money". ITEP. Retrieved 2025-06-18.
- ^ a b "Trump's Treasury pick pledges to keep IRS Direct File open this tax season". Nextgov.com. 2025-01-16. Retrieved 2025-06-17.
- ^ Fields, Ashleigh (2025-02-13). "Democratic senator: 'DOGE is now at the IRS'" (Text). The Hill. Retrieved 2025-02-14.
- ^ Sahadi, Jeanne (2025-02-05). "Did DOGE really 'delete' the tech division that helped create the IRS Direct File free tax filing service?". CNN. Retrieved 2025-02-14.
- ^ "Musk's 'DOGE' commission eyes new app for Americans to file taxes". Washington Post. 2024-11-19. Archived from the original on 2024-11-19. Retrieved 2025-06-17.
- ^ Heckman, Jory (2025-05-13). "IRS would eliminate Direct File under Trump-backed budget reconciliation bill". federalnewsnetwork.com. Retrieved 2025-06-18.
- ^ "Civic tech leaders worry DOGE is 'tarnishing' its tools to improve government". Nextgov.com. 2025-06-11. Retrieved 2025-06-18.
- ^ a b Koebler ·, Jason (2025-06-04). "The IRS Tax Filing Software TurboTax Is Trying to Kill Just Got Open Sourced". 404 Media. Retrieved 2025-06-18.