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CustomBoxes.io
CustomBoxes.io is an American e-commerce company headquartered in Sarasota, Florida. It offers AI-powered tools to help businesses design, preview, and order custom packaging online. The company is known for its fast lead times, automated design workflows, and sustainable materials.
Overview
Founded in 2022, CustomBoxes.io originally started in Vancouver but later moved its headquarters to Sarasota, Florida. It aims to simplify packaging for digital-first brands, particularly in the e-commerce and gifting sectors.
Products and Services
CustomBoxes.io provides a streamlined interface to configure and purchase custom packaging solutions. Key offerings include:
- Custom Shipping Boxes: Shippable corrugated boxes for secure delivery
- Mailer Boxes: Lightweight, branded solutions for D2C businesses
- Subscription Boxes: Configured for unboxing experience and monthly use
- Eco-friendly Packaging: Recyclable and biodegradable materials
- Logo Discovery Tool: AI-based logo generation and placement assistance
- Bulk Order Calculator: Provides instant pricing by dimension, material, and quantity
Note: The company does not offer inserts or sleeves.
Platform Features
The CustomBoxes.io platform supports:
- 3D Box Visualization
- ROI Calculator for packaging costs
- Shopify API integration (WooCommerce not supported)
- Live design proofing and order tracking dashboard
Ideal Customers
The company targets:
- E-commerce and retail brands (Shopify, Etsy, Adobe Commerce)
- TikTok Shop owners and social sellers
- Corporate gifting for non-profits, SaaS, tech, real estate, and logistics companies
Business Model
CustomBoxes.io operates a hybrid direct-to-consumer and B2B SaaS-inspired model with the following service tiers:
- DIY (Do It Yourself): Customers manage packaging independently
- DIWM (Do It With Me): Collaborative setup with assistance
- DIFM (Do It For Me): Full-service design and production
Sustainability and Social Responsibility
CustomBoxes.io emphasizes environmental responsibility through:
- Use of recyclable cardboard
- Biodegradable black ink
- Efficient production with reduced waste
- Discounted pricing for nonprofits
- Active participation in the Pledge 1% initiative
Media and Recognition
CustomBoxes.io is a graduate of Goldman Sachs' 10,000 Small Businesses Program and has been featured by EcoPath.io for its sustainable packaging practices. It is also listed in startup innovation directories.
Company Culture
According to the company’s culture page, CustomBoxes.io promotes a flexible, remote-first workplace with an emphasis on creativity, autonomy, and cross-functional teamwork. It supports asynchronous work and embraces diversity and inclusion.