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Draft:OPALNET

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OPALNET LIMITED
Company typePrivate Limited
IndustryRetail & Distribution
Founded14 June 2012; 12 years ago (2012-06-14)
HeadquartersKenrail Towers, Westlands
Nairobi, Kenya
Key people
  • Rakesh Kumar Singh (Founder & M.D.)
  • Brian Kitui (CEO Opalnet Enginnering)
  • Harsha N. (CFO)
  • Sukumar S. (COO)
  • Alphonce Nzuki (Channel Sales Head)
  • Amit Bidhudi (Retail Sales Head)
ProductsElectronics Home Appliances
Number of employees
150+ (June 2024)
Websitewww.opalnet.co.ke

Opalnet Limited, is a Kenyan consumer electronics distributor headquartered in Nairobi. Founded in 2012, the company was appointed the official distributor of LG Electronics in Kenya in 2014. In addition to LG, Opalnet distributes products from other electronics brands, including SOLSTAR and SENCOR. The company operates both physical retail outlets and an online e-commerce platform, supplying home appliances and consumer electronics throughout Kenya.

History

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Opalnet Limited was established in 2012 and began operations as a distributor of consumer electronics in Kenya. The company entered into a distribution agreement with LG Electronics in 2014, expanding its portfolio to include a broad range of LG products. Over time, the company has increased its retail presence and invested in e-commerce infrastructure to improve accessibility for customers nationwide. The name "Opalnet" combines the word "Opal," symbolizing value and clarity, with "Net," representing connectivity and digital infrastructure. This branding reflects the company’s focus on distribution and technology-enabled services.

Opalnet Engineering Limited

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In 2022, Opalnet Limited expanded its presence in the engineering and energy sector through the establishment of its affiliate, Opalnet Engineering Limited. This affiliated company specializes in air conditioning (AC) and heating, ventilation, and air conditioning (HVAC) engineering, as well as mechanical and solar energy projects. Opalnet Engineering Limited focuses on delivering sustainable and energy-efficient solutions for both residential and commercial clients, reinforcing Opalnet's broader vision of innovation and environmental stewardship.

Operations

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Distribution

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Opalnet manages a national distribution network that includes over 300 dealers across Kenya. Its products are also sold through major retail chains such as Carrefour and Naivas, contributing to its presence in both urban and regional markets.

Retail and E-commerce

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The company operates several LG Brandshop in Kenya. Locations include:

Technical Services and Engineering Solutions

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Through its affiliate, Opalnet Engineering Limited, established in 2022, the company extends its service offerings into specialized technical domains. Opalnet Engineering provides air conditioning (AC), HVAC engineering, mechanical installations, and solar energy solutions. These services are offered to both residential and commercial clients.

Achievements

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In 2024, Opalnet Limited received multiple accolades at the sixth Kenya e-Commerce Awards. The company won the Gold Award for Best Home Appliances (Brands) eCommerce Website, recognizing its user-friendly and effective online platform. Additionally, it secured Silver Awards in the Rising Star of the Year and Best eCommerce Team of the Year categories, highlighting its rapid growth and innovative approaches in the e-commerce sector.

Community Engagement

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Opalnet has engaged in various community initiatives in partnership with LG Electronics. Notably, in 2020, the company donated PuriCare wearable air purifiers worth Kshs 5 million to the Kenya Medical Association to support healthcare workers. Furthermore, Opalnet and LG launched the first laundromat in TMall, Nairobi in 2023, marking a significant milestone in their expansion strategy.

References

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