Cope Notes
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Cope Notes is an American telehealth-based mental health service.
History
Crowder founded Cope Notes in 2018. According to the Tampa Bay Times, the company "sends subscribers positive thoughts and affirmations to help combat depression and anxiety".[1] The content is sent via text message at least once per day, at random times. According to the company's FAQ, each message is "reviewed, edited and approved by a panel of mental health professionals".[2][3][4] Users are encouraged to respond to the messages, using the text thread as a journal.[5]
The idea for Cope Notes began as an unnamed in-person support group, which formed after Crowder graduated from college. That group transitioned into a virtual support group, where many attendees opted into the SMS option, influencing Crowder to create a mental health-based texting service.[6]
As of January 2022, Cope Notes has more than 21,000 users across 96 countries. The company won the People's Choice award at the Startup of the Year summit in 2022.[1]
Studies
In May 2022, a study was published in the Journal of Medical Internet Research where researchers found subscribers to the service "appreciate the service for reframing their mental wellness with statistically significant correlations between personality and acceptability of the service", while other subjects "prefer a more personalized experience".[7]
In March 2023, a study was published in the Journal of Mental Health where researchers found that "participants with severe depression experienced a significant decrease in anxiety and depressive symptoms, as well as perceived stress" and "showed a significant increase in emotional intelligence" after using Cope Notes for 1 month.[8][9] The study's participants consisted of 64 people, a majority of whom were white women and students attending the University of South Florida.[8]
References
- ^ a b Cridlin, Jay (28 January 2022). "Tampa mental health service Cope Notes wins Startup of the Year prize". Tampa Bay Times.
- ^ "A suicide survivor turned mental health advocate discusses coping during the pandemic" (Video). CNN. 12 August 2020.
- ^ Ryan, Wendy (17 March 2021). "Text message service can improve how you feel and disrupt negative thinking". ABC News.
- ^ Rankin, Charles (13 February 2022). "Saline County invests in residents' mental health by partnering with text message program Cope Notes". Salina Journal.
- ^ Griffin, Justine (22 February 2019). "A support group in your phone. Healing for mental illness comes one text at a time". Tampa Bay Times.
- ^ Coffey, Lauren (5 January 2020). "Going Beyond Inspirational Quotes: the Tampa-Based Preventative Mental Health Service". Tampa Bay Business Journal.
- ^ King, Sayde Leya; Lebert, Jana; Karpisek, Lacey Anne; Phillips, Amelia; Neal, Tempestt; Kosyluk, Kristin (May 2022). "Characterizing User Experiences With an SMS Text Messaging–Based mHealth Intervention: Mixed Methods Study". Journal of Medical Internet Research. 6 (5): e35699. doi:10.2196/35699. PMC 9115655. PMID 35503524.
- ^ a b San Felice, Selene (12 May 2023). "Tampa startup Cope Notes is the text big thing in mental health". Axios.
- ^ Kosyluk, Kristin; Tran, Jennifer; King, Sayde; Torres, Katie; Neal, Tempestt (12 March 2023). "Preliminary effectiveness study of the Cope Notes digital mental Health program". Journal of Mental Health. 32 (3): 625–633. doi:10.1080/09638237.2023.2182424. PMID 36908166.