Wikipedia talk:Unblock Ticket Request System/Archive 3

Archive 1

Archive 2

Archive 3

Potential UTRS downtime due to WMCS maintenance - 2020-09-16

FYI: UTRS might be unavailable on 2020-09-16 between 14:00-17:00 UTC due to scheduled Cloud VPS maintenance. The downtime should not last the whole window, it will just be somewhere in it and according to the announcement will generally be measured in minutes rather than hours. – Majavah ^{talk · edits} 16:56, 2 September 2020 (UTC)

Banniing

Is there an alternative we can offer them when we ban them for multiple inadequate UTRS requests? ArbCom? --Deepfriedokra (talk) 16:16, 27 August 2020 (UTC)

@Deepfriedokra: Not really, ArbCom will only hear a limited set of appeals. -- Amanda (aka DQ) 02:54, 5 October 2020 (UTC)

"Search for Appeal ID or appealant"

Typo of appellant needs fixing. Cabayi (talk) 15:01, 8 October 2020 (UTC)

Global locks.

There is a discussion at WP:AN#Appeals of locked + blocked accounts relevant to UTRS. --Deepfriedokra (talk) 02:26, 3 November 2020 (UTC)

Proposal to replace UTRS

There is currently a proposal (not made by me) to replace UTRS through the Community Wishlist Survey 2021. Please feel free to comment over there. Direct ping @Boing! said Zebedee and Deepfriedokra: as requested as this would be another major functionality change. -- Amanda (aka DQ) 08:27, 18 November 2020 (UTC)

Comments

are not working. I filled a request at GitHub. --Deepfriedokra (talk) 22:40, 12 December 2020 (UTC)

@Deepfriedokra: I don't know where you filed it, but I saw this last night, and it was fixed just recently here. -- Amanda (aka DQ) 22:43, 12 December 2020 (UTC)

Thanks. It is now working. --Deepfriedokra (talk) 22:48, 12 December 2020 (UTC)

It was 395/394 --Deepfriedokra (talk) 22:51, 12 December 2020 (UTC)

Semi-protected edit request on 3 April 2021

Hello. I see something which says:

For Wikipedia Administrators only, if you need assistance with the tool, such as banning a user or assistance with an appeal, please contact.

I think it should be:

For Wikipedia Administrators only, if you need assistance with the tool, such as banning a user or assistance with an appeal, please contact:

Can you please do that? Thanks! amonguslover (contact me here) 13:57, 3 April 2021 (UTC)

To editor ­amonguslover:  done, the colon has replaced the full stop. Thank you very much! Good catch! P.I. Ellsworth  ed. ^put'r there 14:22, 3 April 2021 (UTC)

@Paine Ellsworth: Thank you very much for fixing the mistake! amonguslover (contact me here) 14:28, 3 April 2021 (UTC)

It's my pleasure! Paine  

Beta & Interwiki links

Now that legacy appeals from the old UTRS have been carried over to the new UTRS, and all appeals are accessible on the one system, can we fix the interwiki link situation?

• The IW link should either point to https://utrs-beta.wmflabs.org/ - it still points to https://utrs.wmflabs.org/appeal.php?id=$1 OR
• The new UTRS should move on from beta & assume the utrs.wmflabs.org domain.

I wanted to make reference to a UTRS appeal in a block last night. Using the template {{utrs|46464}} won't work in the block log, and the iw link utrs:46464 is still pointing to the unused system. Thanks, Cabayi (talk) 05:57, 8 August 2021 (UTC)

My IP Adress was blocked from ban-appealing, what should I do?

It has broken my heart that I have done nothing wrong, yet my IP Adress was not only banned feom editing wikipedia, but even banned from sending a block-appeal, and that just feels so cruel considering it defeats their purpose of fixing any misunderstanding. In my first message I am testing if this messager will work, but for now, i'll just await a helpful response. 97.101.253.244 (talk) 22:40, 27 January 2022 (UTC)

This talk page is not for this sort of discussion. If you are banned from UTRS, your final option is to contact the Arbitration Committee. 331dot (talk) 22:54, 27 January 2022 (UTC)

Fake UTRS appeals

Since we have no way of knowing who is filing each appeal, LTA's can claim to be other users with abusive posts that result in the impersonated user being banned from UTRS. We have no way of knowing who it is we are talking to. I have posted a UTRS notice on a talk pages and have gotten the response, "oh, that was not me." I've had an LTA brag on my talk page about getting someone banned from UTRS. They were quite smug about. Is there a solution? --Deepfriedokra (talk) 19:18, 16 February 2022 (UTC)

I can imagine a partial solution at least. We have User:Arbitration Committee, a non-editing role account that exists just so users can use the "email this user" function to contact the committee. This can only be done using an email address tied to a Wikipedia account. So, we could set up User:UTRS the same way and make that the preferred avenue of contact. One problem: turns out that user exists, and is a blocked sock. Perhaps we could get it renamed. Beeblebrox (talk) 19:29, 16 February 2022 (UTC)

If it would make things better, I'd happily rename them. --Deepfriedokra (talk) 20:08, 16 February 2022 (UTC)

I've asked the rest of the committee for input as to the ins and outs of how the role account actually works. I assume one just sets up an email address that forwards to the UTRS address. Beeblebrox (talk) 21:00, 16 February 2022 (UTC)

Ok, here's what I've got:

• Nobody seems to know who, exactly, is empowered to grant permission for such an account.
• That being said there's no obvious reason for anyone to object if we just do this.
• The way the ArbCom account is set up, all email sent to it routes to the main arbcom address, so when setting up the account, there would also need to be a dummy email account that forwards to UTRS. It is not clear to me what address that is but I assume the tool admins know it.
• Once set up, the account apparently needs to make at least one edit in order for "email this user" to work. I would suggest establishing a user page similar to User:Arbitration Committee would do it.
• The way permanent control of the arbcom account is insured is that it has a very strong password that is documented on the arbwiki, so even if the current "owner" of the account should quit or something it remains accessible in case something needs tweaked. So once this is set up the password should be sent to the committee, or you can just send it to me and I'll make sure it gets documented on the appropriate page on arbwiki.
• I don't see any problem with renaming the vandal account currently sitting on the obvious name User:UTRS. Beeblebrox (talk) 18:46, 17 February 2022 (UTC)

• It's possible to require OAuth2 for named accounts, and only allow unauthenticated UTRS requests for anonymous accounts.--v/r - TP 13:15, 18 February 2022 (UTC)

@TParis: That's interesting. It would keep me from accidently banning someone. As IP's can change, I'm not much on banning them. When Yamla's and my friend does her thing, I just expire the ticket and move on. Do the UTRS yahoo groups still work? If so, maybe I should join them?13:40, 18 February 2022 (UTC) --Deepfriedokra (talk)

Apparently it's already been implemented. At the top of a UTRS ticket, it says if someone OAuth verified or not.--v/r - TP 13:44, 18 February 2022 (UTC)

Oh. Of course. --Deepfriedokra (talk) 13:45, 18 February 2022 (UTC)

None of the one's I've reserved have been verified😥 --Deepfriedokra (talk) 13:47, 18 February 2022 (UTC)

nice to see I'm still loved. . . . --Deepfriedokra (talk) 14:08, 18 February 2022 (UTC)

@Yamla: Heh! --Deepfriedokra (talk) 14:09, 18 February 2022 (UTC)

It's tiresome, getting multiple death threats a day, I'd much rather that didn't happen. Our skiing friend tends to make these requests via IP addresses (addresses she isn't actually on), which is unfortunately the more difficult situation to resolve. I'm deeply in favour of requests not even showing up in UTRS for named accounts until they've been authenticated, though. That prevents the joe-job attacks. Outside of that, I haven't had enough coffee yet so don't see a clear picture. I love that Deepfriedokra and Beeblebrox are thinking this through, that gives me hope. :) --Yamla (talk) 14:18, 18 February 2022 (UTC)

Maybe might be an area for AL/ML or an algorithm on part with Cluebot? Is Cluebot still around? Maybe we can ask the developer to assist in creating a filter that can autoclose these kinds of things.--v/r - TP 15:18, 18 February 2022 (UTC)

I'll note here before I forget—you can always set the OAuth endpoint to login.wikimedia.org? They'll never* be blocked from there -- TNT (talk • she/her) 20:56, 18 February 2022 (UTC)

Getting a blocage for no reason

I got a blocage for no clear reason I received a notification that my wiki account including the IP address were blocked without any reason, can you please explain and help to understand why Wikipedia is reacting this way!? IlhamAlami (talk) 09:03, 23 February 2022 (UTC)

Clearly you are not blocked or you are evading a block. This page is for discussion of the operation of UTRS. You need to request unblocking via your original account. The link to UTRS is HERE. --Deepfriedokra (talk) 09:08, 23 February 2022 (UTC)

"Your user roles have not been loaded yet"

I logged into UTRS for the first time today, and was told it would be minutes until the system recognises me as an admin and gives me access. That was several hours ago, so I am now posting here as per the UTRS instructions. Am I unworthy? —Kusma (talk) 18:46, 31 August 2022 (UTC)

Weird. You should be in. @AmandaNP: can you help? -- Deepfriedokra (talk) 19:07, 31 August 2022 (UTC)

Deepfriedokra, to the extent it may be a larger glitch flagging that I am having a similar issue as well. Thanks, Mifter (talk) 06:11, 1 September 2022 (UTC)

😪 -- Deepfriedokra (talk) 09:16, 1 September 2022 (UTC)

@Kusma and Mifter: I apologize for the inconvenience right now. I'm currently away from home until sometime on Sunday for medical reasons, which will be the first chance I'll have to look into it as the logs are not indicating any errors, but there is definitely some sort of glitch. If I had to ponder a guess, something has likely changed in the API. I'll get it addressed as soon as I can. -- Amanda (she/her) 07:55, 2 September 2022 (UTC)

@AmandaNP, thanks for the update. Please prioritize your medical issues and don't rush on my behalf, no urgency at all on my end. —Kusma (talk) 08:06, 2 September 2022 (UTC)

AmandaNP, thanks for the heads up, no worries at all regarding the delay! I'll echo Kusma, above, please don't rush on my behalf either. Best wishes/speedy recovery with your medical issues! Thanks, Mifter (talk) 22:17, 2 September 2022 (UTC)

Just noting the same has been happening to me. No rush! DatGuy^Talk_Contribs 15:37, 3 September 2022 (UTC)

So i've started looking into the issue (slowly for medical reasons). It's not as easy as I have thought. I have consulted Taavi and we are trying to move forward finding a solution. -- Amanda (she/her) 07:58, 12 September 2022 (UTC)

@Kusma, Mifter, DatGuy, HakanIST, and DanCherek: So the script to give you the permissions works, and you now have permissions. Problem is, that script is CLI access only, so while we sort out the automatic checks, any other new persons to UTRS will still also have the same issue. That said, your access should work fine now. -- Amanda (she/her) 20:05, 12 September 2022 (UTC)

Yep, it works for me! Thank you very much! DanCherek (talk) 20:18, 12 September 2022 (UTC)

Works for me too. Thanks.--H^akan·IST 20:39, 12 September 2022 (UTC)

Thanks, works for me as well. Get well/feel better soon! Best, Mifter (talk) 00:49, 13 September 2022 (UTC)