Intelligent automation
Intelligent automation, or alternately intelligent process automation, is a software term that refers to a combination of artificial intelligence (AI) and robotic process automation (RPA).[1] Companies use intelligent automation to cut costs by using artificial-intelligence-powered robotic software to replace workers who handle repetitive tasks.[1] The term is similar to hyperautomation, a concept identified by research group Gartner as being one of the top technology trends of 2020.[2]
Applications
The technology is used to process unstructured content. Common applications include self-driving cars, self-checkouts at grocery stores, smart home assistants, and appliances.[3] Businesses can apply data and machine learning to build predictive analytics that react to consumer behavior changes, or to implement RPA to improve manufacturing floor operations.[3]
The technology has also been used to automate the workflow behind distributing Covid-19 vaccines. Data provided by hospital systems’ electronic health records can be processed to identify and educate patients, and schedule vaccinations.[4]
See also
References
- ^ a b "Businesses Expected to Lean on Automation for Recovery". Wall Street Journal. May 20, 2020. Retrieved November 9, 2021.
- ^ "Gartner Announces Top 10 Strategic Technology Trends For 2020". Forbes. October 21, 2019. Retrieved November 9, 2021.
- ^ a b "Gartner says low-code, RPA, and AI driving growth in 'hyperautomation'". VentureBeat. April 28, 2021. Retrieved November 9, 2021.
- ^ "Notable Health seeks to improve COVID-19 vaccine administration through intelligent automation". Techcrunch. February 16, 2021. Retrieved November 9, 2021.